Happy Tenants Create Successful San Diego Investment Experiences
Tenants in San Diego have some pretty high standards and some serious expectations. We don’t blame them. They’re paying a lot to rent your home. They should love it. At Derrod Property Management, we make sure they do. We invest in exceptional tenant experiences when we manage San Diego rental homes, and we can tell you that happy tenants lead to happy owners.
Online Rental Payments
Tenants in San Diego want convenience, and they’r[e also comfortable enough with technology to expect they’ll be able to pay rent online with simplicity and security.
We provide that convenience, with online tenant portals that are easy to access and use. Tenants can schedule rental payments in advance, set up recurring payments, and store payment information.
Good for tenants because rent is paid with the swipe of a finger or the click of a mouse.
Good for owners because our technology reduces the frustration of late rents.
Move-In Ready Properties
Nothing is more irritating to San Diego tenants than having a list of maintenance requests compiled just days after they move in.
Let’s avoid that.
Our team is careful with our move-in inspections. We look at everything, from the exterior of the property where the sun is usually shining, to the interior of the property, where we’ll test every outlet and turn on each appliance. Tenants are happy when their move-in experience is easy and stress-free. We make sure everything works and looks great. It’s the best way to start a positive and pleasant tenancy with our residents.
Responsive Maintenance
Common repair needs in San Diego rental homes include sticking garbage disposals, minor leaks and drips, appliance malfunctions, and electrical snafus.
At Derrod Property Management, we’re prepared and we’re fast. We treat every maintenance request with a sense of urgency, even if it’s something as simple as patching some drywall or replacing a window screen.
We want tenants to be happy, and to be happy they need to know that we care about their comfort. This attention also demonstrates how much we care about the condition and value of your investment: we’re quick to protect it.
Transparent Communication
There’s no way we’re willing to lose a tenant because we waited too long to return a phone call or respond to a message.
We’re available.
We’re accessible.
We’re responsive.
Our valued tenants know that our team is ready to meet any need, whether it’s a maintenance request, help with a utility company, or a question about what’s going on in San Diego this weekend, we’re ready to help. We’ll let them know when the San Diego Comic Con is in town and what the schedule is for December Nights in Balboa Park.
Our goal is to be a resource to our tenants. We provide a number of ways to communicate, and we’re always waiting to hear from them.
Tenant Relationships Based on Trust
Our tenants are happy because we do what we say we’ll do. We don’t make empty promises, and we don’t leave needs ignored.
Good relationships are built on trust. Our tenants trust us to provide a safe, habitable, and attractive rental home. We trust our tenants to pay rent on time, help us take care of that property, and follow the terms of the lease agreements.
We’re proud of our positive tenant relationships, and we enjoy welcoming renters into their new homes. Whether they’re stationed at a naval base, new to town, or renting temporarily until they’re ready to buoy, we want to make sure their experience in your home is something to enjoy.
All of this tenant service is balanced with tenant accountability. It should be easy. And with Derrod Property Management, it is.
Retaining San Diego Tenants is Required for Your Investment Success
Losing tenants is expensive. There’s the vacancy to contend with, and the maintenance and improvements that are required during every tenant turnover. We try to avoid those hassles and expenses by retaining our best tenants in San Diego. We do this by providing a responsive, service-oriented rental experience. Let’s talk about the value of retaining tenants. You’ll see how our investment in pleasant experiences for your tenants lead to profitable experiences for you.
What Do Our Clients Say About Working with Derrod Property Management?
“Highly recommend Derrod Properties, they provide fantastic property management and truly care about the owners of their properties as well as their tenants. The management team and staff are exceptional and extremely good at what they do.”
“Thanks Ross & Stacey for all your help with our 4-plex and single-family home rental properties in Chula Vista. We were able to rest easy knowing you were taking care of all the details.”
“Ross and Stacey thank you. I wanted to take the time to write and share how satisfied we are with your service. We had a property that we would be renting out. After weighing out our options we decided that a property manager would be needed. Ross was a professional. He was thorough, provided a wealth of knowledge and is experienced. He made the rental transition easy, taking the stress out of managing our property. If you are in need of a property manager I recommend Ross!”
“Dear Ross and Stacey, thanks for finding someone so quickly and thanks for all your help as our property manager. You’ve always been really prompt with answering our questions and helping us.”
“I just wanted to thank you for all the help in the last year plus. It was a good opportunity for me to understand how you operate and manage. It was nice working with you. I will definitely consider you to manage a future property.”
“Derrod properties found our family a great home And after we encountered a few problems Stacy and Ross were quick to find us a even better home they are very good and care about their tenants we are very thankful for all their help I would highly recommend them”
Give Us a Call
619.395.3314
Email
ross@derrodproperties.com
Address
2127 Olympic Parkway, Suite 1006 #153
Chula Vista, CA 91915
Licensing
CA DRE #02030517, #01396672, #01465422
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